Testimonials from our Customers
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"We have known Robert Finnegan for many years, and have bought more cars than we can remember from his company Carousel Limited.
Robert has gone to extraordinary lengths to satisfy our requirements - when my current car was only to be found in London he did not hesitate to hop on a plane to inspect it, and then, but only when he was satisfied, he brought it back to Ballymena for a final valet before handing over the keys. Robert has always supplied us with superb cars, and his after sales service is second to none. Would we buy another car from Carousel Ltd? Yes we would, and we would have no hesitation in recommending him to anyone looking for their next car". Joan & Clifford Lutton |
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"Carousel are not your typical car dealer. There's no smarmy salesmen in cheap suits, wringing their hands, watching your every move, waiting to pounce and give you 'the spiel', when you show the faintest interest in a vehicle. No, none of that. What you get with Carousel is a relaxed, no pressure vibe and salesmen who are not only knowledgeable, but genuine car enthusiast.
The man I dealt with, when I purchased my BMW 3 series, was Robert Finnegan. A really genuine bloke who never pressured me, but by the same token was there to answer any questions I had, who displayed what I feel to be the right amount of attentiveness and genuine enthusiasm for the car. From the very first phone call, to picking up the keys, nothing was too much trouble.
While it is not lost on me that the car I purchased was far from the most expensive car at Carousel at the time, in fact, it was probably one of the cheapest as I recall. Robert never made me feel that was the case. He extended me every courtesy, as I'm sure he does with all customers, after all, my money is the same colour as the next man's. And this is how it should be. Carousel staff clearly pride themselves on this ethos & as a consequence have built a very good business over a 10 year period.
Good pre and after sales service is becoming a rare thing nowadays, sadly. However, Carousel obviously keep this at the top of their list of priorities, but at the same time never make you feel like they're doing you a favour by adhering to this principle.
They must be doing something right. And long may they continue to do so."
Nigel
Heron Accountancy Solutions
www.hasni.co.uk
The man I dealt with, when I purchased my BMW 3 series, was Robert Finnegan. A really genuine bloke who never pressured me, but by the same token was there to answer any questions I had, who displayed what I feel to be the right amount of attentiveness and genuine enthusiasm for the car. From the very first phone call, to picking up the keys, nothing was too much trouble.
While it is not lost on me that the car I purchased was far from the most expensive car at Carousel at the time, in fact, it was probably one of the cheapest as I recall. Robert never made me feel that was the case. He extended me every courtesy, as I'm sure he does with all customers, after all, my money is the same colour as the next man's. And this is how it should be. Carousel staff clearly pride themselves on this ethos & as a consequence have built a very good business over a 10 year period.
Good pre and after sales service is becoming a rare thing nowadays, sadly. However, Carousel obviously keep this at the top of their list of priorities, but at the same time never make you feel like they're doing you a favour by adhering to this principle.
They must be doing something right. And long may they continue to do so."
Nigel
Heron Accountancy Solutions
www.hasni.co.uk
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"I have been using Carousel Ltd for nearly 10 years and the service, professionalism and courtesy provided by Robert Finnegan has always been without question, been exceptional. Robert not only provides excellent expertise and friendly assistance but importantly gives the buyer first class after sales service. He can be relied upon at all times to respond promptly to any problem, no matter how trivial it may be. I have no hesitation in highly recommending Carousel Ltd as an excellent car sales company."
David Burke |
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"As a busy architectural practice, we don’t have the time and expertise to going looking for company vehicles, so when it was time to purchase a company Van, Carousel was a great company to work with.
They were able to get us what we needed, well within budget and with the surety that the quality would be there." Jason FmK Architecture Ltd www.fmkni.com |
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"We have been getting our cars from Carousel for years as we know that they are all of top quality, properly vetted and checked out prior to buying.
After sales is also great with any problems being promptly sorted with no hassle." Karen Fleck |
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"Robert has supplied my family with marvellous cars for over eighteen years. His experience, expertise and advice are second to none. To him each customer is an individual, and he will leave no stone unturned to source and supply you with the car that fits your specifications, is reliable and makes you a very happy driver. Whatever your next dream set of wheels might be - Robert and Carousel will get you sorted!"
Lynda Mitchell 
"Robert is much more of a trusted adviser to his customers than a car salesman. He is unfailingly knowledgeable, trustworthy and candid, and always goes out of his way to make sure you get the vehicle that suits your needs whilst avoiding the hidden pitfalls. I am always very happy to recommend him to anyone I know, business or consumer, who needs a vehicle."
Nicholas Mitchell |
"I have sourced and bought two cars with Robert and Carousel and in each instance his service, professionalism and reliability have been nothing short of exemplary. Robert would (and did) bend over backwards to make the process as easy and painless as possible and the vehicles which he sourced for us were top-notch, well priced and fitted our needs perfectly. I trust Robert implicitly and would not hesitate to recommend his services."
Jamie Mitchell 
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"I had the pleasure of using Robert’s services earlier this year when I was looking for a new car. Running my own financial services business and with a young family, the prospect of trawling through websites, newspapers and car showrooms simply wasn’t realistic. With me personally, I never really feel comfortable when dealing in this area as I know precious little about cars!
Using Robert’s service was an absolute delight from beginning to end. His attention to detail was astonishing. His impartial, balanced advice was incredibly helpful. He took time to get to know what I wanted, understand my needs and was there to offer helpful and intuitive tips in terms of ensuring I would end up in a car that suited both my home and professional life whilst also remained within my budget. He exercised a lot of patience when I changed my mind and made me feel comfortable that there was no such thing as a silly question! In short, by the time I collected my new vehicle I was as excited as a schoolboy – Robert had matched me with a vehicle perfectly suited to my needs. I was and continue to be, delighted with the result of all of his hard work – nothing was too much trouble. I have recommended him to several friends, family members and business associates and will continue to do so. There is no need to go anywhere else when you are in the market to either buy or sell your car."
Craig Dean
Dean Financial Solutions
St. James’s Place Wealth Management
www.deanfinancialsolutions.co.uk
Using Robert’s service was an absolute delight from beginning to end. His attention to detail was astonishing. His impartial, balanced advice was incredibly helpful. He took time to get to know what I wanted, understand my needs and was there to offer helpful and intuitive tips in terms of ensuring I would end up in a car that suited both my home and professional life whilst also remained within my budget. He exercised a lot of patience when I changed my mind and made me feel comfortable that there was no such thing as a silly question! In short, by the time I collected my new vehicle I was as excited as a schoolboy – Robert had matched me with a vehicle perfectly suited to my needs. I was and continue to be, delighted with the result of all of his hard work – nothing was too much trouble. I have recommended him to several friends, family members and business associates and will continue to do so. There is no need to go anywhere else when you are in the market to either buy or sell your car."
Craig Dean
Dean Financial Solutions
St. James’s Place Wealth Management
www.deanfinancialsolutions.co.uk
"I have bought my last two cars from Robert Finnegan, Carousel Ltd.
The first time I knew exactly which car I wanted and he sourced it for me. He brought it to my house, with tax and insurance already transferred. All I had to do was sign on the dotted line and write the cheque.
The second time I was unsure what I wanted so we discussed my needs at length and I left it with him to suggest suitable makes and models.
The first car he brought for me to test drive I didn't feel comfortable with and we agreed it was not right for me.
The second one was perfect. Originally it was outside my budget but Robert contacted me when the manufacturers reduced the price. I wanted the basic model and so had to wait a number of weeks for delivery but I did not feel under any pressure to upgrade to a higher spec for a more speedy purchase.
The day Robert delivered my new car to my home, again with tax and insurance transferred, he was on his way to a funeral. He returned the following day because he felt he may not have spent enough time showing me how everything worked. I really appreciated this level of service.
I believe he is a very knowledgeable, honest and trustworthy man, and would have no hesitation in recommending him to any of my friends."
Molly Vannan
The first time I knew exactly which car I wanted and he sourced it for me. He brought it to my house, with tax and insurance already transferred. All I had to do was sign on the dotted line and write the cheque.
The second time I was unsure what I wanted so we discussed my needs at length and I left it with him to suggest suitable makes and models.
The first car he brought for me to test drive I didn't feel comfortable with and we agreed it was not right for me.
The second one was perfect. Originally it was outside my budget but Robert contacted me when the manufacturers reduced the price. I wanted the basic model and so had to wait a number of weeks for delivery but I did not feel under any pressure to upgrade to a higher spec for a more speedy purchase.
The day Robert delivered my new car to my home, again with tax and insurance transferred, he was on his way to a funeral. He returned the following day because he felt he may not have spent enough time showing me how everything worked. I really appreciated this level of service.
I believe he is a very knowledgeable, honest and trustworthy man, and would have no hesitation in recommending him to any of my friends."
Molly Vannan
"I recently purchased a new vehicle through Robert Finnegan of Carousel Cars. I had visited a main dealer but had lost the will to live!! Robert gave me a very competitive price for the car I wanted at the specification I needed, placed the order, kept me informed, arranged my registration number transfer and delivery. He then sold my old vehicle, on my behalf, making the entire process seamless and painless.
I would have no hesitation in recommending Robert of Carousel Cars. It was a pleasure to do business with him."
David
D J Design
I would have no hesitation in recommending Robert of Carousel Cars. It was a pleasure to do business with him."
David
D J Design
"Robert has procured my last three cars. I have told him my budget, the make and colour I want, and he has scoured the UK for the best value, top-of-the-range model he can find.
He has brought prospective cars to my house for a test drive, and there is absolutely no pressure to buy what he brings. As a single female, I find it very reassuring to have someone so honest, knowledgable, genuine, polite and courteous take all the worry and stress out of changing the car. Robert is available at the end of the phone to advise on the rare occasion there may be any problems, not just for 3 or 6 months, but while you own the vehicle.
If you need to change your car or want a specific model, definitely ring Robert - you will not regret it."
Anna Stewart
He has brought prospective cars to my house for a test drive, and there is absolutely no pressure to buy what he brings. As a single female, I find it very reassuring to have someone so honest, knowledgable, genuine, polite and courteous take all the worry and stress out of changing the car. Robert is available at the end of the phone to advise on the rare occasion there may be any problems, not just for 3 or 6 months, but while you own the vehicle.
If you need to change your car or want a specific model, definitely ring Robert - you will not regret it."
Anna Stewart
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"In both a personal and business capacity I have been dealing with Robert and Carousel for over 15 years. We have purchased numerous vehicles from him, ranging luxury to practical and have not only received an excellent service, both before and after sales, but also expert advice on all aspects of our vehicle purchasing right down to the consideration of specifications to make our cars more attractive when we go to sell.
In addition to this exceptional service we have also benefited from keen pricing through Robert’s extensive range of supplier contacts I would have absolutely no hesitation in recommending the services of Carousel." WSM Cairns FCCA Principal Agnew, Mitchell & Cairns Chartered Certified Accountants & Registered Auditors |
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"I have known Robert from Carousel for a number of years and he has been such a helpful man on advising me on suitable cars especially when my sons had just started driving and required their first car. Nothing was to much trouble for him, to such an extent that I believe his service to you comes before profit.
I would have no hesitation in recommending Robert to any prospective buyer."
Edgar Allen
I would have no hesitation in recommending Robert to any prospective buyer."
Edgar Allen
"I have known Robert and Carousel for many years. When it came to buying a vehicle for ‘Eye Feel Good’ Robert listened to our requirements, advised us accordingly and delivered us a vehicle of superior quality and value. As an ongoing charity which runs a successful outdoor pursuits social enterprise we needed a vehicle to tow a climbing wall. We sought the advice of Robert and the first hurdle we came across (as advised by Robert) was that not all vehicles we had looked at would do our job! Robert looked at the specification of the climbing wall and advised us that we needed a vehicle that would have a towing capacity of 2500kg to keep us within the law. Robert was conscious about the detail and did not treat our situation like an opportunity. We had enquired about vehicles from other dealers; we now know that those vehicles would not have been legal to tow our wall! As a charity we can’t make costly mistakes but are reliant on others to be truthful and honest, that’s why we would recommend Robert and Carousel for help and advice when buying your next vehicle."
Richard Fee
Managing Director
Eye Feel Good
Richard Fee
Managing Director
Eye Feel Good
"I have been a loyal and faithful Carousel Ltd customer for a number of years now and have promoted family and friends to do likewise. Carousel are not your normal car dealership, you no longer have the smarmy salesman watching your every move whilst waiting for his opportunity to pounce and give the jargon when you show the faintest interest in a car. I have been subjected to this for many years prior to meeting Robert at Carousel, what you get with Robert is a ‘no pressure to buy’ salesman with an extremely high knowledge of cars. Robert’s warranty and ‘can do’ attitude leaves all other sales men in the dark ages, his common courtesy and warm personality leads well to someone you know you can trust. I cannot articulate enough how happy I am with my various purchases over the years and the customer service I have received throughout the years."
Neil Stewart.
Neil Stewart.
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"Co-ordinating a diverse fleet of over 95 vehicles has many challenges, but sourcing the most appropriate cars for various roles has been an easy job thanks to Carousel cars. Robert has always met and even exceeded our expectations when given a vague or an extremely specific criteria. Delivery times are always met and handovers very thoroughly completed. In our experience employees will stay with a company when they feel appreciated.. And how better than with a car that works for the company but has one extra the employee desires!"
Keystone Group |
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